ORDERING:
Since we actually build our own toys, rather than outsourcing them, we are in unique position to customize our line. If you worry about a particular material that we use, let us know your preferences.
We build and fill orders as they are received.
We build and fill orders as they are received.
SHIPPING:
Since we actually do cut, drill and sand our own wood, and we personally DO build each and every toy unless otherwise stated, it may take up to 2 days for us to ship. We fill each order as it is received. If their is any delay we will contact you immediately.
We use a realtime calculator thru USPS and UPS. Mostly the shipping costs are accurate, but if for some reason you are overcharged we will refund the difference.
We use a realtime calculator thru USPS and UPS. Mostly the shipping costs are accurate, but if for some reason you are overcharged we will refund the difference.
MATERIALS:
We use only safe materials in all of our toys. Our woods are all untreated and pesticide free, with many of them coming from our property to ensure this to be true. We use nickel plated chain in our metal chain toys, which is deemed safe by the AVA. We do offer stainless steel chain as an option. We use stainless steel wire in our wire toys only. We can use stainless steel chain at the customers request, however the price may increase dramatically. We do our best to keep costs down for our customers.